We're here to help

Let's start a
conversation.

Whether you're launching a campaign, supporting one, or just have a question — our real, human support team (backed by live data) is ready to help you make an impact.

< 24 hrsAvg. Response Time
186+Cases Resolved
350+Active Campaigns
417+Donors Supported

Real humans. Real answers. Real fast.

Email Us

hello@charitme.com

We typically reply within < 24 hrs

Call Us

+1 (888) 123-4567

Mon – Fri, 9:00 AM – 6:00 PM (EST)

Our Office

123 Impact Way, Suite 400

San Francisco, CA 94107, USA

Live Support Queue

500 conversations handled

Every message becomes a tracked ticket — nothing falls through the cracks.
✦ Drop us a line

Send us a message

Tell us what's going on — your message creates a real support ticket that our team tracks end to end.

Your message is encrypted and routed straight into our live support queue — never sold, never spammed.
< 24 hrs
Average first response
186+
Support cases resolved
📣
350+
Campaigns we support
💚
0%
Mandatory platform fee

Quick answers before you reach out

How does CharitMe work?

Create a campaign in minutes, share it with your network, and our AI Growth Engine helps you reach the right donors — all with zero mandatory platform fees.

Is there a platform fee?

No. CharitMe charges $0 mandatory platform fees. We’re sustained by donors who choose to leave an optional tip at checkout.

How long does it take to receive donations?

Funds typically reach your connected Stripe account within 2–7 business days of a completed donation, depending on your bank.

Can I track my campaign performance?

Yes — your dashboard shows live donations, donor messages, trust score, and AI-powered insights to help you grow.

Is my data secure?

Absolutely. We use bank-level encryption, never sell your data, and run every campaign through our AI fraud and trust verification.

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Still have questions?

We'd love to
hear from you.

No bots, no runaround — just a real team that cares about your cause as much as you do.