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Home > Accessibility Statement

Accessibility Statement

Last updated: July 2026

CharitMe is built to meet WCAG 2.2 Level AA. Fundraising is often most urgent for the people most likely to be shut out by an inaccessible interface, so we treat accessibility defects as functional defects.

What we verify, and how

These checks run against the public site and are part of the build, not a one-off audit:

  • Automated rule checks — axe-core (WCAG 2.0/2.1 A and AA, plus best-practice rules) across every public route, in both light and dark themes, on desktop and mobile viewports.
  • Measured colour contrast — a browser sweep that reads the computed colour of every visible text node against its resolved background, including translucent layers and gradient stops. Normal text is held to 4.5:1 and large text to 3:1.
  • Keyboard operation — a skip link as the first focus stop on every page, a visible focus indicator on every interactive control, and no keyboard traps.
  • Reduced motion — animation and transition are removed when your system requests it.
  • Responsive layout — no horizontal scrolling or clipped content from 320px upward.

Known limitations

We would rather name these than imply the site is flawless:

  • Campaign media is supplied by fundraisers. We require alternative text at upload, but we cannot guarantee the quality of a description someone else wrote.
  • Embedded third-party content — payment forms and video players — is only as accessible as its provider.
  • Automated checks cannot confirm that reading order, labels and error messages actually make sense. Those are reviewed by hand, which means they are sampled rather than exhaustive.

Report a barrier

If any part of CharitMe blocks you, tell us and we will treat it as a defect. Email accessibility@charitme.com or use the contact form. Please include the page address and the assistive technology you use, if any.

We aim to acknowledge within 2 business days and to give you a fix or a workaround within 10 business days.

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